Tankful for QR codes

Kohler toilet with a QR code

The inside of the tank on my new toilet has a QR code! How geeky is that? I had to stop the installation to wash up and grab my phone to see what this important message could possibly be. I felt like Ralphie with his new Little Orphan Annie decoder ring. It turns out to be a link to www.kohler.com/qrktank1, which redirects to a PDF with steps for troubleshooting flush problems. I’ll fully admit that I thought it was the stupidest location in the world for a QR code, but now I think it borders on brilliant: can you imagine a world full of parts labelled with QR codes that take you directly to the appropriate service manual? It ought to be mandatory. Of course, the real test will be whether the link remains active for the entire 20+ year lifetime of this toilet.

Barely a year ago, I wrote about my surprise at seeing QR codes on a politician’s campaign signs; now they’re so ubiquitous that they’re inside my toilet. Which, some would argue, is where politicians have always been anyway.

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